Setoda_FAQ

施設について Facility

What are your opening hours for the restaurant?

7:30~10:30 Breakfast
10:30-12:00 / 14:30-15:30 Cafe
12:00-14:30 Lunch
17:30-21:30 Dinner（21:00 LO）

Do you have parking available?

Yes, a free parking lot is available 3-minute walk from our facility.
https://maps.app.goo.gl/1Vo7zThKMvjMriCRA

Is there a bicycle parking available?

Yes, we have a bicycle parking space on the hotel premises. Please note that there is no roof to cover bike from rain.

Do I need a reservation for the restaurant or café?

Reservations are not required for morning, lunch, or café use. Reservations for dinner are available for à la carte and course meals.

ホテルについて Hotel

We are a group of four. Can we stay in the same room?

Only the “Kuramae Box4 ” room type can accommodate four guests at a time. Alternatively, you can book two or more private rooms.

Can I drop my luggage before check-in?

Yes, we offer luggage storage. Please feel free to leave your luggage at our reception counter (10:00 AM-7:00 PM).

What is your cancellation policy for restaurant and hotel reservations?

For the restaurant, cancellations on the day of the reservation will incur a 100% cancellation fee. The cancellation policy for hotel reservations varies depending on the accommodation plan, so please check at the time of booking.

What are the check-in and check-out times?

Check-in: 4:00 PM – 8:00 PM
Check-out: Until 11:00 AM

Is there a microwave available?

Is there a microwave available?

What amenities do you have at the hotel?

At SOIL Setoda, we strive to be environmentally friendly, and we do not provide disposable amenities.
However, the following items are available:
Private rooms: Room wear, towels, fabric mist, hand refresher, kettle and blow dryer
Shared shower rooms: Shampoo, conditioner, and body soap

Is breakfast included with the hotel booking?

It depends on the plan you choose. If breakfast is not included in your plan, you could still have breakfast (7:30~10:30).

Do you allow early check-in or late check-out?

Unfortunately, we do not offer early check-in or late check-out.

レストランについて Restaurant

Do you offer vegetarian, vegan, or gluten-free options?

We may be able to accommodate special requests. Please consult with us in advance.

Can I bring my pet to the restaurant？

We are sorry, but pets are not allowed inside the restaurant.

Do you accommodate dietary restrictions or allergies?

Yes. Please inform our staff when making a reservation.

アクティビティについて Activity

Can I join an activity tour on the very day without a reservation?

Some activities require advance reservations, while others allow same-day participation. Please contact us for details.

Can I rent a bicycle without a reservation?

Yes, bicycles are available without a reservation. However, availability is limited,so we recommend you making a reservation in advance.